Angel Q Bridal, Inc – Q'S Bridal (Karincoelho)
We put a new meaning to one-stop shopping! Since 2007, Q Look Bridal has been serving the Greater Worcester area, New England and beyond, offering a selection of wedding gowns, mothers dresses, evening gowns , prom dresses and Quinceanera. Our in-house seamstresses, who will work with you from the first day you try on dress, is here to ensure a perfect fit. We also offer high-end designer veils, tiaras, shoes, handbags, and all of the finishing touches for your special day! Our selection does not stop at dresses, we also provide tuxedos for men and boys, invitations, decorations, salon and spa services and MORE. Book an appointment with us today!
Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Shower & Party Dresses, Wedding Dresses
Alterations, Bridal Stylists, Custom Designs, Dry Cleaning & Preservation, Group Discounts, Online Ordering, Plus Size Available, Private Appointments Available, Rentals
Today I went into Q Look, totally not expecting to find my dress. I was mostly hoping to browse and figure out my style. My appointment was with Catherine, and she is hands down SUCH a sweetheart and so helpful. She made recommendations (and st…
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unning ones at that.) Even picked out the veil I'll be wearing for my big day! She was so patient and pleasant the entire time and made me feel really amazingly comfortable. The selection that Q Look had to offer was all just absolutely gorgeous, even the dresses that weren't for me, I still found to be breath taking(not to mention the prices were incredibly reasonable!!!) I ended up finding my dream dress and veil and I'm so stinking excited to flaunt what I got for my big day! 10/10 recommend!
The staff was very helpful when I was looking for my Mother of the Groom dress. When I ordered it they originally told me the dress would be in in about 3 weeks. Then when I went back a few days later to order extra material they said the dress…
would not arrive until 4-5 weeks before the wedding. They never kept me informed as to the status of the arrival of my dress, I had to keep calling them and were told that the dress would be in in a few days. The dress never came in until 3 days before the wedding, without the extra material I ordered. I had to go elsewhere to purchase another dress as I was unable to get alterations done in time. The dress cost $250 so I am out that money plus the cost of another dress. I would not recommend this bridal shop as I have heard this has happened to others.
The staff and owner at Q-Look Bridal were extremely helpful, patient and knowledgeable. They helped me pick a beautiful mother of the brides dress that made me feel enchanting for my daughter’s wedding.
I was very disappointed by my experience here. I arrived and the consultant didn’t even realize she has an appointment, but confirmed I was booked. Then after being in the shop for about 15 minutes she finally came over and handed me books to p…
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ick my dresses from. She never introduced herself, asked for a wedding date, styles I’m looking for, or any of the other general questions you go over when shopping for a dress. After I picked a few out of the book she leaves for a while, comes back and tells me they don’t have anything I’m looking for. I told her I’d be open to looking at other similar styles or anything she thought may be worth a try. She then leaves and later comes back with two dresses, and disappears again to take a phone call for which she’s away for another 15 minutes. At this point my appointment is 45 minutes in and I don’t even have a fitting room, and probably said all of 10 words to my consultant. I had another appointment in an hour, so I ended up leaving 50 minutes into my appointment without even seeing the inside of a fitting room. I was absolutely shocked at the complete lack of help, customer service or even general courtesy. Mind you, the shop was empty, and there was at least one other person working there who also basically ignored me even when I tried to get her attention. In no way would I ever spend any money at this store, the customer service was some of the worst I’ve experienced anywhere, let alone a bridal salon where you plan to spend a lot of money and make an incredibly important decision for your wedding. The reviews I read on Google were poor but I figured since most were about prom and formal dress shopping that maybe it’d be different for bridal, lesson learned to heed those reviews. Absolutely abysmal experience and I would recommend not to even waste your time here.
Goodmorning Dorothy,I, Catherine, on behalf of Q-Look Bridal would sincerely like to apologize for the lack of customer service you experienced. As I am aware, the individual whom you originally had the appointment with was in the ER with her…
child. She wished to have been able to help you, but did not arrive until it was too late. Due to this issue, the individual that was left to help you is fairly new and works with primarily prom. She has already been spoken to by both myself and the owner. I would like to thank you for considering us, however, and I wished your experience would have been much better. We wish you good luck on your search for the perfect dress. If you do decide to return, I would love to work alongside you and give you a special offer on your dress or bridesmaids. I do apologize and wish you the best. We are truly sorry for the experience you had in our store. Thank you for the review, also, because it helps us strengthen our flaws.
We went to a few bridal stores and we found this one so we decided to take a look and we are so glad we did! Catherine the young lady who helped us was WONDERFUL! She took a lot of time helping my daughter pick out the perfect dress and the …
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prices and selections were amazing. They had so many to choose from and Catherine helped my daughter put on every dress for as long as it took, she was pleasant and answered EVERY question we had. We will be choosing our bridesmaids gowns and my mother of the bride dress as well. Thank you Catherine and thank you Q Bridal for an awesome experience.
Hello, Thank you sooo much for the review! This is Catherine. It was a pleasure to work with Adina! We look forward to assisting with all other aspect of your dream day. Again, thank you for choosing Q-look Bridal 🙂
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