Mũi Né Ocean Resort &Amp; Spa Reviews & Deals, Mui Ne Ocean Resort & Spa Reviews & Deals
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For Info: 3 stars means the following; Properties that deliver a broad range of amenities that exceed above-average accommodation needs. Good quality service, design and physical attributes are typically fit for purpose to match guest expectations. Our experience during New Year ; We are from Denmark (my husband & I and our 5 teenage/young adult kids), we booked 4 rooms & decided to cut our 3 night stay (30th Dec to 2nd Jan) one night short. We would not recommend the hotel Muine Ocean Resort & Spa due to the following; 1) They played music from 3 pm in the afternoon to early morning that my husband measured to 97 decibels in our room (ocean front bungalow – their best room) equivalent to the noise if you were trying to rest or sleep on a high speed motorway. 2) There were cockroaches in one of the kids bathrooms 3) Upon arrival the sheets were dirty in 2 of the kids rooms. When asked to change they didn’t see the need. 4) In general hygiene was horrid. A peek into their kitchen and they would have made “Kitchen Nightmares” any day 5) My daughter went to the pool bar to order drinks (coconut water, cola and water, as well as some snacks – crisps or nuts), but there was no personnel. She walked to the reception and asked if someone could help. They answered that they had run out of drinks, stuck 2 bottles of water in her hand and said if she wanted snacks, could go out and buy some out on the main street -> There were plenty of shops selling crisps and nuts. What were They thinking? 6) New Year’s eve on our way back from dining at another (superb service & hygiene) hotel. The personnel tried to chase us off the grounds, because they didn’t recognize us as their guests (7 people!) We were very tired at 1 am and just wanted to go to bed. Was certainly one of the worst hotel experiences we’ve ever had and couldn’t get out of there fast enough. I think someone should re-rate this Hotel. Definitely not 3 stars. I would say 1. Positives The beach was beautiful & next time when we come back to Mui Me we will most certainly try to book a room at the Mia Hotel, where we enjoyed their ambiance in their dining & great service. The owner was friendly and chatty. He wa proud of all his Russian guests, who were probably 95% of his clientele. Though he said more & more Europeans were coming back to his hotel. We took a conscious decision not to burst his bubble & just get out of there 🙁 Word of warning for Mui Ne; Watch out for sand flies. They bit 2 of our kids who are now suffering from severe itching. We should have had an insect repellent with us!…
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